*  Exam Number/Code : EX0-101
* Exam Name : ITIL Foundation v.3
* Questions and Answers : 159 Q&As
* Update Time: 2010-04-13
* Price:  $ 125.00

Exam : EXIN EX0-101
Title : ITIL Foundation v.3 Certification
2. Which of the following is an objective of Release and Deployment Management?
A. To standardize methods and procedures used for efficient and prompt handling of all changes
B. To ensure all changes to Service Assets and Configuration Items (CIs) are recorded in the Configuration Management System (CMS)
C. To ensure that overall business risk of change is optimized
D. To define and agree release and deployment plans with customers and stakeholders
Answer: D

3. Event Management, Problem Management, Access Management and Request Fulfilment are part of which stage of the Service Lifecycle?
A. Service Strategy
B. Service Transition
C. Service Operation
D. Continual Service Improvement
Answer: C

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