*  Exam Number/Code : EX0-101
* Exam Name : ITIL Foundation v.3
* Questions and Answers : 158 Q&As
* Update Time: 2010-04-16
* Price: $ 99.00
Exam : EXIN EX0-101
Title : ITIL Foundation v.3 Certification
1. In which document would you expect to see an overview of actual service achievements against targets?
A. Operational Level Agreement (OLA)
B. Capacity Plan
C. Service Level [...]

*  Exam Number/Code : EX0-101
* Exam Name : ITIL Foundation v.3
* Questions and Answers : 159 Q&As
* Update Time: 2010-04-13
* Price:  $ 125.00
Exam : EXIN EX0-101
Title : ITIL Foundation v.3 Certification
2. Which of the following is an objective of Release and Deployment Management?
A. To standardize methods and procedures used for efficient and prompt handling of [...]

*  Exam Number/Code : ex0-103
* Exam Name : ISO/IEC 20000 Foundation
* Questions and Answers : 80 Q&As
* Update Time: 2010-04-10
* Price: $ 89.00
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*  Exam Number/Code : ex0-102
* Exam Name : Microsoft Operations Framework,MOFF
* Questions and Answers : 80 Q&As
* Update Time: 2010-04-10
* Price:  $ 125.00
1. In what way does Capacity Management contribute to improving IT Service Management?
A. By identifying the major technology components, infrastructure, people and processes that underpin the end-to-end delivery of service
B. By preventing interruptions [...]

*  Exam Number/Code : EX0-101
* Exam Name : ITIL Foundation v.3
* Questions and Answers : 159 Q&As
* Update Time: 2010-04-10
* Price:  $ 125.00
Exam : EXIN EX0-101
Title : ITIL Foundation v.3 Certification
1. In which document would you expect to see an overview of actual service achievements against targets?
A. Operational Level Agreement (OLA)
B. Capacity Plan
C. Service Level [...]

*  Exam Number/Code : ex0-103
* Exam Name : ISO/IEC 20000 Foundation
* Questions and Answers : 80 Q&As
* Update Time: 2010-03-19
* Price:  $ 58.00
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*  Exam Number/Code : ex0-102
* Exam Name : Microsoft Operations Framework,MOFF
* Questions and Answers : 80 Q&As
* Update Time: 2010-03-19
* Price: $ 63.00
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*  Exam Number/Code : EX0-101
* Exam Name : ITIL Foundation v.3
* Questions and Answers : 159 Q&As
* Update Time: 2010-03-19
* Price:  $ 63.00
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EX0-101:
1. What are the three types of metrics that an organization should collect to support Continual Service Improvement (CSI)?
A. Return On Investment (ROI), Value On Investment (VOI), quality

ex0-101 Exam
ITIL Foundation v.3

Exam Number/Code : ex0-101
Exam Name : ITIL Foundation v.3
Questions and Answers : 159 Q&As
Update Time: 2009-10-22
Price: $ 150.00 $ 125.00

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Download EX0-107 Exams
Exam Number/Code: EX0-107
Exam Name: SCNP Strategic Infrastructure Security

Download EX0-100 Exams
Exam Number/Code: EX0-100
Exam Name: ITIL Foundation Certificate In It Service Management(Exin)

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Exam Number/Code: ex0-103
Exam Name: ISO/IEC 20000 Foundation